Refunds

Returns

While we do everything to provide excellent products, if you are not happy with your purchase for any reason please contact us within 30 days. Refunds are not available after 30 days.

Refunds (if applicable)

Items must be unused.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed, and a credit will be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bluecottonlily.com.

Exchanges (if applicable)
We will replace items if they are defective or damaged. Please send us an email at info@bluelilycotton.com if you received defective or damaged items.

Shipping
To return your product, you should mail your product to: PO Box 561, Milford CT 06460. Please do not send the product without first emailing info@bluelilycotton.com .

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $80, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.